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Frequently Asked Questions

Find quick answers to the most common questions about our printing services, ordering process, delivery and more.

We provide end-to-end printing and packaging services, including offset and digital printing, custom packaging, embellishment finishing (foil stamping, embossing, spot UV) and corporate branding materials.
Our Printing & Packaging division handles high-volume offset printing and custom packaging for larger runs, while Quickprint focuses on fast-turnaround digital printing for urgent jobs and shorter runs.
Get in touch with our team by phone, email or the contact form with your requirements, and we will guide you through artwork, quantities and pricing before confirming your order.
We accept high-resolution PDF, AI, EPS and PSD files. A print-ready PDF with embedded fonts and outlined text works best.
Yes, our design support team can help refine your artwork or create a design from scratch to make sure it is ready for print.
Minimum quantities vary by product and printing method. Quickprint can accommodate smaller short runs, while offset printing suits larger volumes. Contact us with your project for exact figures.
Turnaround depends on the product and quantity. Quickprint jobs are typically ready within a few working days, while larger offset and packaging orders may take longer. We will confirm a timeline when you place your order.
Yes, we offer delivery across Colombo and can arrange island-wide delivery for larger orders.
We accept cash, bank transfer and major payment cards. Our team can confirm the available options when you place your order.
Customer satisfaction matters to us. If there is an issue with your order, contact our team right away and we will work with you to make it right.

Still have questions?

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Talk to our team for personalized support.

+94 777 389 522

Mon – Fri, 8:30 AM – 5:00 PM

[email protected]

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